SLA Rainbow 2014

Updated: 22/09/15

Rainbow Standard Telephone System Maintenance Contract

Updated: 22/09/15

Rainbow Enhanced Telephone System Maintenance Contract

Updated: 22/09/15

ADSL & Fibre Business Broadband

Updated: 26/04/16

Broadband Lines & Calls

Updated: 01/03/19

Business Loyalty Tariff 1 Plan, with Capped Costs

Updated: 20/08/15

International Dialling Rates

Updated: 20/08/15

Service Number Charges

Updated: 01/03/19

PRICE CHANGE TO ATALK, ETALK AND TALK TARIFF’S (EX-UTV CUSTOMER CONTRACTS) FOR CALLING THE TALKING CLOCK, EFFECTIVE FROM 17/09/15.

For all ex-utv UK residential customers who are still on the old UTV call rates the charge for calling Speaking Clock will change from 30.74ppm to 39.33p per call (Price inclusive of VAT*).

* VAT at 20%

Updated: 17/08/15

NOTIFICATION OF PRICE INCREASE – MAINTENANCE SERVICES 

We strive to manage and minimise costs to our customers wherever we can and this has been reflected by our static maintenance charges over many years. Due to rising material and labour charges we now feel it necessary to apply a 2.5% increase for maintenance services, thus allowing us to maintain our proven standards.

We wish to take this opportunity to thank you for your business and we look forward to continuing to be of service to you in the future.

Updated: 01/04/2019

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