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COVID-19 is a wake-up call for business continuity

Coronavirus pandemic brings homeworking into focus 

Coronavirus is here. We are in unprecedented times and the pressure on government, businesses, organisations and individuals keen to avoid a “worst case” scenario is truly immense.

It’s a deadly serious matter and in a new media age, powered by 24-hour rolling news updates and social media, the panic currently being felt is disturbingly real.

Plans to address this crisis are moving and changing quickly, with mitigating measures and processes for containment now significant, far-reaching and painful.

As schools close, conferences are cancelled and flights are pulled, there is a major onus on our business community to play its part in ensuring that this virus is at best kept at bay – and ensure that livelihoods are fully protected. Given the nature of the crisis, this requires great creativity, resolve and focus.

The biggest tool in the box is ‘working from home’ and while it’s now recommended, not everyone or every business can do it. However, as this crisis if the crisis deepens, it could well come an imperative. New transport curbs announced on Friday brings this change even closer for many.

The global tech giants led the way just a few weeks ago. Google, Microsoft and Facebook have all axed three major conference gatherings, opting instead to host the events online as part of a remote, interactive experience if they can – in the hope that these physical gatherings can be rescheduled again soon. Other local businesses are following suit.

There’s absolutely no doubt that this epidemic is a serious wake-up call for companies to carefully review the strategies, policies, and procedures they have in place to protect employees and clients and ensure that ‘business as usual’ can be preserved as long as possible.

Many companies in Northern Ireland will be worried about what to do next and most they will already be urgently asking themselves if their business is appropriately placed to allow their employees to work remotely if it was required.

While many jobs – particularly healthcare, manufacturing and retail – generally demand an on-site presence, there are thousands of organisations which could – or should – be able to comply, and the technology is already widely available to make it happen.

The time to act is now. While employers are advised to have strategies in place, here’s what you can do now:

Prepare to be (even more) mobile: Most employees are already very mobile and do most of their work on laptops and mobile devices but if this isn’t in your business culture, it’s time to look at the options.

Get more from the Cloud: Work like you’re in the office by accessing all the shared files you need through securely using Cloud technology. It builds capacity and it’s one modest investment you will never regret. By adding Microsoft Office 365, which links all devices and is backed up regularly, if there’s no important meetings to attend, there’s no reason to head in to work.

Check in online: New VoIP-based telephone lines means you can keep travel at a minimum by dialling in and enjoying conference and video facilities with your team for little cost. You can also create emergency communications messaging groups such as WhatsApp for updates.

Support your staff: If your staff don’t already have laptops, you might want to consider the investment and that you have an up to date work-from-home policy that protects them and you.

Time magazine recently described coronavirus the “world’s largest work-from-home experiment” and that is what this is shaping up to be.

It’s not yet a government requirement that employers will need to fully close their workplace. But they should still plan in case they need to close temporarily.

Given the greater focus in this area and rising demand for this specific range of business support, you should also make enquiries quickly.


For many companies, thanks to current crisis ensuing, working from home will no longer be a privilege. It will be a necessity.

Call us now and find out more